|
|
Chat with us or leave a
message anytime by clicking
on the Live Help icon |
|
|
Send email to
support@sitechatter.com |
|
|
 |
|
|
|
Frequently Asked Questions: |
|
|
|
1. How much
does SiteChat Pro cost?
|
| |
14.95/month per website
url. For example if you
own www.mywidgets.com
you may signup and place
your customized "Live
Support" images on
all pages on www.mywidgets.com
|
|
|
|
2. Is any Java or Java
Applet used the for the
chat?
|
| |
No, we use PHP, so the
application does not use
a java applet or require
any special plug-ins. |
|
|
|
3. What if I close my
account but would like to
re-activate at a later date?
|
| |
If you would like to re-activate
your account log-in and
press "Activate"
- its that easy! |
|
|
|
4. Can I customize SiteChat
Pro/Deluxe to look like
my website? |
| |
Yes. All features of the
SiteChat Pro/Deluxe client
can be customized including
- online/offline buttons,
background colors, and
font colors. You may also
upload your logo or header
image - recommended header
size is 410 x 80 pixels
or smaller. This customize
feature combined with
a low monthly price is
what sets us apart from
our competitors! |
|
|
|
5. How do I get SiteChat
Pro/Deluxe to run on my
website? |
| |
Once you login and customize
SiteChat Pro/Deluxe, simply
copy and paste the code
into your web pages. Sitechatter.com
does the hosting for you
which makes setting up
and integrating into your
site a snap. |
|
|
|
6. Will SiteChat Pro/Deluxe
work with any hosting company?
|
| |
Yes. You do not need any
special servers or software
for running SiteChat Pro/Deluxe.
Our servers take care
of all the work. You signup,
customize, and copy the
code into your site with
no worries. |
|
|
|
7. What is the difference
between SiteChat Pro and
SiteChat Deluxe? |
| |
SiteChat Deluxe contains
all the features of SiteChat
Pro but also includes
the "Initiate Chat" function
and real-time visitor
monitoring. |
|
|
|
We will help setup your live help tool on your web site for free.
|
|
|
|
|
|